More Problems
Printed From: CorrectCraftFan.com
Category: General Correct Craft Discussion
Forum Name: General Discussion
Forum Discription: Anything Correct Craft
URL: http://www.CorrectCraftFan.com/forum/forum_posts.asp?TID=21858
Printed Date: April-27-2024 at 6:17pm
Topic: More Problems
Posted By: jcow0714
Subject: More Problems
Date Posted: May-27-2011 at 7:01pm
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This year all i have needed was a trans install and engine alignment. After around 2-3 months i got a call saying my boat was "ready". I picked it up and realized that they put it within the wrong spec. they only aligned it to 8-thousandths when it needed to be 3. So after a 2-3 month wait, my boat has to go right back to the shop to get the work re-done.
This time my boat has been there for 3 weeks and the company told me it would be before memorial day weekend but like always, they have yet to touch it. I called the guy to ask when he thought it would be ready and he said..." if you want to use it this weekend, as-is, you can without a problem." I know he is wrong about that because there wouldn't be a spec for the alignment if it wasn't necessary. So my question here is...Is he wrong or am I? and what problems would this cause? (just a heads up, im not taking my boat out until its within spec, im just curious) |
Replies:
Posted By: DrCC
Date Posted: May-27-2011 at 7:40pm
| How did you conclude the .008 ? |
Posted By: eric lavine
Date Posted: May-27-2011 at 7:40pm
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you forgot the ever so important envelope....
dont worry cow, i sat at a marina yesterday and with a guy for 4 hours waiting for them to lift an engine in, the guy was pissed and told me why did you have to come on a busy day and my reply was i couldve come tommorow (today) which is really the busiest boating season day of the year. but, why dont you grab the boat and try the alignment yourself? ------------- "the things you own will start to own you" |
Posted By: jcow0714
Date Posted: May-27-2011 at 7:54pm
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the .008 was the number the repair shop gave me. so i took it back and said do it within .003.
eric- Im new to the boating world (2nd year). I am mechanically inclined but honestly i dont know how to align it, dont know if i have the right tools, and dont want to take the risk doing it wrong and destroying a trans. If i was smarter i would have just taken it to you in the first place. now im stuck with no boat on the first nice weekend in ohio! |
Posted By: SNobsessed
Date Posted: May-27-2011 at 10:04pm
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John - You sound capable. Go get your boat back! This guy is screwing with you.
Alignment is very intuitive once you get the concept in your head. If you cab change oil, you can do an alignment. Patience is the biggest resource required. ------------- “Beer is proof that God loves us and wants us to be happy.” Ben Franklin |
Posted By: jcow0714
Date Posted: May-28-2011 at 1:40am
| If any of you guys are in cincy il pay you to do it ! |
Posted By: jcow0714
Date Posted: May-28-2011 at 5:26am
| In the process of doing the engine alignment I will also be replacing the motor mounts. I'd love to watch/ help/pay someone to do it so that I could see and learn how it's done. |
Posted By: WakeSlayer
Date Posted: May-28-2011 at 9:41am
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It is really easy to do. Especially with new motor mounts. Old mounts are the only thing I can think of that would make it difficult. Go get your boat, you could be on the water by noon. ------------- Mike N 1968 Mustang |
Posted By: eric lavine
Date Posted: May-28-2011 at 9:48am
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the lost art of tipping the mechanic went to the wayside, a tip goes a long way, one thing i remember is the guy that tips me and he always goes to the front of the line.....its not relavent here but in the future it may help to shorten the 3 week waiting period, even try to pull the mechanic on the side and see if he does side work on the weekends. there is a pecking order at every marina or repair shop.
a funny one yesterday, a kid came into my shop with 2' 3m masking tape that he was peddling and trying to drive a hard bargain...probably needed to buy some crack, lol, he had 200 rolls and and started at a buck a roll, then in quanity he came down to .70 a roll and wouldnt budge.... so i said, let me see if i have a hundred in my pocket and pulled out a big jig wad (hundies) and shuffled it like a fan...i know how to read people and looked at his eyes and i knew that i was getting 200 rolls of masking tape for one of those hundies....and i did. boy i went down a diifferent road on this one, boat repair is a frenzy, 6 months of boats being broken and stored in the winter and nothing to do and the sun pops. moral here, your gonna wait ------------- "the things you own will start to own you" |
Posted By: eric lavine
Date Posted: May-28-2011 at 9:57am
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not condoning any type of use but there are alot of boats out there running .020 out since their inception, .008 is not going to blow up the trans in a day, it does need to be addressed (i rebuilt it for you?) i would grab the boat and try to align it, if not, run it for the weekend, and put it on your priority list Tuesday, obviously keep a close eye on it and dont hammer it, pop the engine cover and make sure the trans isnt heating up ------------- "the things you own will start to own you" |
Posted By: OverMyHead
Date Posted: May-28-2011 at 12:30pm
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http://www.correctcraftfan.com/forum/forum_posts.asp?TID=6037&KW=alignment&PID=58701&title=span-classhighlightalignment-span#58701 - Erics allignment thread
I have this bookmarked as a favorite. Here is all you need to know. ------------- For thousands of years men have felt the irresistible urge to go to sea, and many of them died. Things got better after they invented boats. 1987 Ski Nautique |
Posted By: jcow0714
Date Posted: May-28-2011 at 10:11pm
| Ya Eric you rebuilt it for me right before last winter. I'd love to take it out this weekend just to be on the water, but Id rather just wait and have it running correctly before I mess with it. The guy at no wake owes me a free alignment. Plus he has my motor mounts at his shop and they are closed for the weekend. |
Posted By: Keeganino
Date Posted: May-28-2011 at 11:33pm
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At least you know your tranny was done right! When it comes to these boats you are better off learning how to do these maintenance jobs yourself. Nobody else is going to be as meticulous and careful as you are. There are so few people that truly know how to work on these boats, but so many that will say they do and take your money. I learned that the hard way.
Bummer for the weekend, but let all the amateurs have the holiday weeekend to themselves. Break it out Wednesday afternoon when you have it dialed and go get some flat water to play in! ------------- "working on these old boats may not be cost effective but as it shows its what it brings into your life that matters" -Roger http://www.correctcraftfan.com/diaries/details.asp?ID=4897" rel="nofollow - 1973 Skier |
Posted By: jcow0714
Date Posted: May-29-2011 at 12:04am
| I like the way you think haha my boat hates big waves so il wait until i have the lake to myself. |
Posted By: jcow0714
Date Posted: May-29-2011 at 2:18am
| Since the guy has to do my alignment twice, the second time for free, I figure il go there on Tuesday and talk with him. I didn't even think about tipping him but that does sound like a good idea. How much do you guys think it would take to get my boat to the front of the line? Enough for him to remember me and my boat hopefully. |
Posted By: eric lavine
Date Posted: May-29-2011 at 10:43am
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I give my garbageman a bottle of Jack every year, i stack *************** outside of it and he will actually get out of his truck now and load it into the dumpster and then dump again. really, throw the guy a 20.00 and you will see the little extra things he will do for you at no extra charge. I was on a boat Thursday and did a bunch of stupid *************** on it, altenator, thermostats, it was 6:00 at night and the guy asked if i knew anyone that could install his fresh water pump on the day tank...i looked at it in my hands and headed down to the bildge, it took me a total of 15 minutes to install..He insisted i take another 50 bucks and bought me dinner and beers.
it wasnt the 50 bucks or the dinner in my mind, yesterday morning I got to work and my phone rang, it was this guys dock partner, he needed some work done ------------- "the things you own will start to own you" |
Posted By: SNobsessed
Date Posted: May-29-2011 at 11:43am
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My dad used to give the garbage guys a couple of coldies in a paper bag.
Similar deal, he could put anything out there & it would be taken away. ------------- “Beer is proof that God loves us and wants us to be happy.” Ben Franklin |
Posted By: peter1234
Date Posted: May-30-2011 at 12:19pm
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I have a friend who works on a trash truck. he laughs at the idea that he is a trash guy and people thinks that makes him a drinker . they leave him beer or a bottle when if he got a 10 or a 20 he would have a better xmas for his kids ------------- former skylark owner now a formula but I cant let this place go |
Posted By: eric lavine
Date Posted: May-30-2011 at 12:37pm
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mine requested Jack ------------- "the things you own will start to own you" |
Posted By: eric lavine
Date Posted: May-30-2011 at 12:40pm
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i think i told this story before, my phone rang at work and it was the old garbagemans dispatch, he called into his dispatcher in order for me to move a car that was parked in front of the dumpster...he waited out in the street until it was moved ------------- "the things you own will start to own you" |
Posted By: kapla
Date Posted: May-30-2011 at 3:53pm
buy me the plane ticket and I´ll do the alligment for free... 
Once you got the concept in mind its real easy to do an alligment..I can dot it ------------- <a href="">1992 ski nautique |
Posted By: jcow0714
Date Posted: June-03-2011 at 6:40pm
| Well I have a new update to this story about my boat. They finally finished it 2 weeks late. I get the phone call saying my boat is done and ready to be picked up. So I ask for the final cost for my 2 new motor mounts, new dipstick, and they also wired the choke for my carb, and the free alignment they owed me.... 640$ good Fu**ing god! I asked how they figured this price and they told me they were changing me labor because they had problems. So this boat will now be sitting there until I can pay the final 640$ of my 1600$ alignment. So moral of the story is never ever ever go to no wake marine for ANYTHING! |
Posted By: eric lavine
Date Posted: June-04-2011 at 11:07am
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i just thought of a new way to get a boat, ill get one of these boats and charge 10 grand for a tranny job and maybe they will just say keep it? ------------- "the things you own will start to own you" |
Posted By: jcow0714
Date Posted: June-04-2011 at 1:51pm
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they said they have to charge me labor on the second alignment to put the new mounts on and put the accessories on after alignment. I told them they wouldnt have had to put the accessories on again if they would have done it right the first time. but they still wont budge on price. so today when the owner gets in, im going to go pay him a visit.
Heres a list of why im so angry... 1) they had the balls to tell me my boat was done and ready for the water eventhough it was at .008. 2)I had to figure out on my own that it was out of spec and needed new mounts. 3)They charges me an extra hours labor to put my exhaust back on because they had to "grind it down to fit" after looking at it i realized they had the manifods on the wrong sides. 4) they told me they wouldnt work on it anymore until i replacced my automotive carb and distributor with marine. then after buying new parts and going to replace them i realized the parts currently on the boat were already marine grade. 5) and lastly, telling me i have a free alignment and then charging me for labor. |
Posted By: 8122pbrainard
Date Posted: June-04-2011 at 2:18pm
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John,
How did you end up at http://nowake.com/cgi-bin/WebObjects/PWDA.woa/wa/page?id=9848 - No Wake Marine ? It's bad enough taking a boat to any dealership but one that handles Malibu??!!!
Eric, Do you know anything about them? ------------- /diaries/details.asp?ID=1622" rel="nofollow - 54 Atom /diaries/details.asp?ID=2179" rel="nofollow - 77 Tique 64 X55 Dunphy Keep it original, Pete < |
Posted By: bhectus
Date Posted: June-04-2011 at 2:18pm
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sounds like they went in dry on ya. Hope it works out and you get your boat back for a reasonable fee. ------------- '02 Ski Nautique 196 w/ 5.7 Apex bowtie - Sold '87 Barefoot - sold '97 Super Sport Nautique - originally custom built for Walt Meloon '97 Ski Nautique '83 SN 2001 |
Posted By: jcow0714
Date Posted: June-04-2011 at 3:23pm
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i ended up at no wake because they are the only inboard repair shop within an hour drive.
i just got off the phone with one of the owners. There's apparently 2 owners, one runs the sales and one runs service. ofcourse the service owner is on vacation...must be nice. you would think the owner of a reputable dealership would have some respect for his customers. but on the phone all he said was no no no your wrong. My age might be the reason for this, since most older people (no disrespect) are superior in any situation compared to me. I proved him wrong pretty hard...and a lot. he claimed that it took their shop 908$ worth of time (100$/hour) just to put the trans and accessories on..no alignment. my question to him was, How does it take professionals that long to bolt it together when i have talked to "amateurs" who have done it in less than 2 hours?? he had no answer So il see you guys on the water sometime in 2012! haha because just out of principal and being stubborn i refuse to pay it. |
Posted By: OverMyHead
Date Posted: June-04-2011 at 3:52pm
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Make some waves at no wake. Be polite but firm and control the debate, keep brining up the areas where they have failed. Ask about their training and why their techs cannot recognize a marine carb, or one side of a manifold from the other. I would demand that he replace the "modified" manifolds with new ones,that are factory spec,placed on the right sides. That is what you were charged for, Sounds like they also charged you by the hour to wreck them. Of course this should be done at at no cost to you, same day, at your convience.Maybe Eric and someone else could write you up an estimate of what they would have charged to replace the parts and re-allign the boat. Then offer to pay that cost minus your free allignmnet. Go in armed and dont get walked on. Also let them know that so far 329 inboard enthusiests have viewed this thread and are waiting to see how No Wake resolves this issue. ------------- For thousands of years men have felt the irresistible urge to go to sea, and many of them died. Things got better after they invented boats. 1987 Ski Nautique |
Posted By: Gary S
Date Posted: June-04-2011 at 5:01pm
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No Wake Marine - Cincinnati Ohio Our service department has been ranked one of the top ten in the country since 1998. Come see why we are #1.
Good thing you didn't take to the 11 and under guy's ------------- http://www.correctcraftfan.com/diaries/details.asp?ID=1711&sort=&pagenum=1&yrstart=1966&yrend=1970" rel="nofollow - 69 Mustang HM SS 95 Nautique Super Sport |
Posted By: Donald80SN
Date Posted: June-04-2011 at 5:40pm
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Service Department Awarded Honors
- Fri, Mar 27, 2009-12:00 AM The No Wake Marine Service Department has brought home the Gold Level Customer Service Award for the 13th straight year!!! This award is bestowed to the top servicing dealers in the country. Just a small testiment of our commitment to you the customer and the inboard industry. 
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Posted By: 8122pbrainard
Date Posted: June-04-2011 at 5:46pm
I wonder who hands out the "gold level service award"??? It's probably like the J D Powers award CC gets (sorry, I should have said "Nautique"!) -the more $$$ you contribute, the better the rating you get!!  "Diane" will need to send No Wake a email and ask!------------- /diaries/details.asp?ID=1622" rel="nofollow - 54 Atom /diaries/details.asp?ID=2179" rel="nofollow - 77 Tique 64 X55 Dunphy Keep it original, Pete < |
Posted By: SNobsessed
Date Posted: June-04-2011 at 11:04pm
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Tell them you will spend as much money on a lawyer as they trying to charge you. Or take them to small claims court. They hate having to talk to Judge Judy. ------------- “Beer is proof that God loves us and wants us to be happy.” Ben Franklin |
Posted By: 8122pbrainard
Date Posted: June-04-2011 at 11:39pm
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I sent them a email using my real name and not my wife Diane! I asked about how the "gold " rating is derived. We'll see what happens! ------------- /diaries/details.asp?ID=1622" rel="nofollow - 54 Atom /diaries/details.asp?ID=2179" rel="nofollow - 77 Tique 64 X55 Dunphy Keep it original, Pete < |
Posted By: sweet77
Date Posted: June-05-2011 at 12:06am
awesome  ------------- http://www.correctcraftfan.com/diaries/details.asp?ID=5528&sort=&pagenum=1" rel="nofollow - 76 Nautique "If you do what you always did,You'll get what you always got!" "An empty wagon makes t |
Posted By: jcow0714
Date Posted: June-07-2011 at 10:58pm
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more news on the long long story...No wakes owner called me back today and after a long and civil conversation he basically told me i was wrong about everything thats going on. After talking to him more i finally got him on my side about the whole situation regarding the motor mounts.
He told me his tech was trying to shim my boat motor mounts with washers to the the alignment in spec, instead of just calling me to ask to replace them. so he waster numerous hours of his time doing it a ghetto-fabbed way. i then asked the owner why the tech would tell me to buy a new alternator even though the one on it now is marine. He told me the tech simply eyeballed the alternator and had never seen one like that before so he said it needed to be replaced before they would tune it. I guess i forgot the technical way to diagnose things is to eyeball it???? So here was his answer to what hes going to do about me being out 100$ for a new one.." looks like you have an extra now." That really pi**ed me off! After longer conversation he says in a nice way that he didnt know it would be this hard when they started. I told him that if you would do things the right way the first time it wouldnt take as long or be as hard. He then explains to me, numerous times, that he thinks my boat is a piece of sh*t. Im sorry i cant afford one of your 60,000$ malibus when im in my 20s. My boat in my opinion looks 10 times better than any other 2001 that i have ever seen in person. I have never heard an owner completely disrespect one of his customers as much as i have been disrespected like that. it literally put me into a rage and i then told him i am no longer having this conversation with him over the phone and i will come see you soon to finish this conversation in person. he then tells me he wont be there.( this is after he told me to come meet him friday in person to talk). At that moment i said i appreciate the professionalism and your time and promptly hung up the phone. |
Posted By: Jllogan
Date Posted: June-08-2011 at 11:16am
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Wow,
this whole situation really infuriates me!! As a fellow ohio boater this drives me nuts. Unfortunately the lack of certified correct craft mechanics in our area, and really across the country, has put me in some frustrating situations but nothing like this. My experience has also been recent so I guess I feel I relate. The problem with this guy is he is selling new Malibus. He doesnt understand the value and pride correct craft owners have. He just sees your boat as too old and antiquated and you are some kid with no money (This I can also related to as a 20-something with an 80's nautique). If he thought you could afford a new malibu I bet this story would have a different ending. Keep your power wedge and Malivu entertainment system, I prefer to own a quality boat, not a tricked out mediocre boat. The proof is in the pudding, look at the resale values on nautiques vs malibus, the market proves the value. If there is anything you can think of that I/we could do to help shout it out. My wife works for a law firm and when we have had issues with people in the past a strongly worded letter from an attorney has been very effective. It shows you are willing to really make this a pain for them. I would make sure you gather enough ammunition first just in case they are willing to fight you on it, pictures etc. Especially of that manifold. Comeon! Use your brain if it doesnt fit right maybe you should try putting it on another way. Forcing it in is something a 5 year old does with a puzzle piece!!!I would say you could file something with the BBB but I doubt they will care about that. ------------- http://correctcraftfan.com/diaries/details.asp?ID=5792&sort=&pagenum=1" rel="nofollow - 1986 Ski Nautique 2001 |
Posted By: Jllogan
Date Posted: June-08-2011 at 11:19am
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maybe we could flood their inbox with annoying emails or SPAM!!!!!
I'm not a good "ideas" person as that is the best I could come up with. ------------- http://correctcraftfan.com/diaries/details.asp?ID=5792&sort=&pagenum=1" rel="nofollow - 1986 Ski Nautique 2001 |