Correct Craft's Customer Service |
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team210
Newbie Joined: July-18-2011 Status: Offline Points: 29 |
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Wood62 you had better watch out, others won't take kindly to you saying CC isn't a great corporation. All I am saying is regardless if you think I took care of the boat or not things could have been handled in a more professional manner. You need to realize I don't live in Florida the weather here is terrible most of the time, whether the boat was taken care of or not the skins should not have done this. The perfect pass has operated incorrectly for 3 years 10 trips to the dealer still doesn't work. Anytime heir are mechanical items invlolved issues occur, a great corporation knows how to handle those issues. Last week my car broke down in my driveway, manufacturer sent a flat bed to tow to dealer 60 miles, before they arrived to pick up car they had rented me a car to drive until repaired, that's customer service that invokes loyalty. Solve the problem, after all anyone sell you something, see how the problem is solved when it arises no matter who is to blame. Core valuues! CC used to be founded on Christian values, now just another comapany selling an over priced product, tons of them out there. Why pay $90,000 for a CC when I can buy a similiar boat at $40,000?
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Hollywood
Moderator Group Joined: February-04-2004 Location: Twin Lakes, WI Status: Offline Points: 13513 |
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I have two 2011 Moomba Outbacks for sale, under $40,000.
Compare boat makers to boat makers, not cars. |
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62 wood
Grand Poobah Joined: February-19-2005 Location: NW IL Status: Offline Points: 4527 |
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And you have to understand, you came into a bunch of pretty die-hard CC lovers with your first post being a slam on CC. You dont have any personal info on yourself.....who, what, where, etc. The vast majority of us on the site have become pretty good friends and dont "hide" behind anonymity. Most would bend over backwards to help another member. It truely is a great group of guys.(and gals)
I think all of us agree the response from CC sucked, big time, I dont think any of us defend them on that issue. The unfortunate bottom line is, the boat is out of warranty. A lot of things have changed in the last few years.. heck I remember you could run the gas over a few cents and get charged only for the closest dollar...try that today. I agree with the Christian values 100% , we are starting to be in the minority in this country.. now that IS sad.... |
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team210
Newbie Joined: July-18-2011 Status: Offline Points: 29 |
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I agree that the boat was and is out of warranty. I have been a die hard CC owner for years too, defended them to all. You know I heard a saying years ago that we as Americans don't complain enough we walk away maybe if we complained more and held those in charge accouable more we would not have to complain any longer. Now that being sai I own a business and ocassionally I have a customer who is unreasonable, but I still make it right with them, don't ever want any ill feelings in the business world out there about me. For the most part this has served me well, same customers for 25 years. I am not trying to hide, ask any questions you like. I beleive we have learned to accept sub par service, it's the way it is. CC did not last as long as it has without those core Christian values, and one needs to ask why the family left a business they built from the ground up to a great-unparralled company.
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JoeinNY
Grand Poobah Joined: October-19-2005 Location: United States Status: Offline Points: 5698 |
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Stop feeding the troll.. this is boring..
A. Dont come to a forum that you have never contributed to in any meaningful way just to bash the product at the center of the forums being. B. I dont see anything wrong with the response from corporate that you quoted.. they apologized and stated they just werent in a position to do something for you. If I had a legitimate warranty repair..say a couple year old boat with stitching coming apart I wouldnt want to be behind them working on an out of warranty boat in front of me just because the guy threatens to go to all the forums and complain. C. It could just be the pictures but your vinyl looks like crap. It in fact looks like you don't maintain it and treat it like a throwaway boat. I understand a short season but crappy looking vinyl isnt keeping you from skiing on the boat. If you dont want crappy looking vinyl take care of it better. The boat still works.. vinyl is a wear item how you take care of it and more importantly how you use it greatly influences how long it lasts. D. On a more constructive note.. through a dealer is the only way you would have resolved this to your liking. Pictures would never be enough to say this a completely unacceptable even for a boat out of warranty failure. A dealer in your corner than knew the boat had proper care would have more pull. |
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team210
Newbie Joined: July-18-2011 Status: Offline Points: 29 |
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If it's boring leave, your contributions are boring and unfruitful. You love it and you know it. So stop acting like you are more intelligent than you are, stay here and have some fun, you troll.
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mdvalant
Grand Poobah Joined: May-06-2009 Location: Bellevue, IA Status: Offline Points: 2059 |
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You are so frickin weird Team!!! A/S/L? ;) let's video chat
I'm gonna go out on a limb here and say I bet you get all the chicks. |
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team210
Newbie Joined: July-18-2011 Status: Offline Points: 29 |
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SPS?
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team210
Newbie Joined: July-18-2011 Status: Offline Points: 29 |
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My last farwell from The Rev., it's been fun but gotta go pick up all my chicks now.
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mdvalant
Grand Poobah Joined: May-06-2009 Location: Bellevue, IA Status: Offline Points: 2059 |
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Bye |
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team210
Newbie Joined: July-18-2011 Status: Offline Points: 29 |
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Stay thirsty my friend.
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boat dr
Grand Poobah Joined: June-27-2004 Location: United States Status: Offline Points: 4245 |
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Hope you are true to your word....
Your kinda like a turd, they will soon float to the top. But if you do not keep poking at it the smell will soon go away....see ya |
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Keeganino
Grand Poobah Joined: October-27-2009 Location: North Carolina Status: Offline Points: 2063 |
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Yeah Joe, like stop trying to act all like smart and stuff. Huh Huh Billy said turd. Poo Poo
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"working on these old boats may not be cost effective but as it shows its what it brings into your life that matters" -Roger
1973 Skier |
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TRBenj
Grand Poobah Joined: June-29-2005 Location: NWCT Status: Offline Points: 21169 |
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mdvalant
Grand Poobah Joined: May-06-2009 Location: Bellevue, IA Status: Offline Points: 2059 |
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Tim!!! Do know the history of the Notorious R.E.V?
EDIT: sorry, just read the thread on PN in 2006. Interesting stuff indeeed. |
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team210
Newbie Joined: July-18-2011 Status: Offline Points: 29 |
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Come on let's have a little fun.
You guys are way too serious and way too boring. You must admit got things going a bit. |
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dmiracle
Senior Member Joined: July-22-2008 Location: Johns Creek, GA Status: Offline Points: 300 |
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coreycluster in disguise?
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Doug
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team210
Newbie Joined: July-18-2011 Status: Offline Points: 29 |
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No I am The Rev
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Hollywood
Moderator Group Joined: February-04-2004 Location: Twin Lakes, WI Status: Offline Points: 13513 |
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I've got a great sense of humour, if that's your idea of fun don't bother inviting me to your next party. |
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team210
Newbie Joined: July-18-2011 Status: Offline Points: 29 |
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No I believe you to be a dull and lifeless person, and that's coming from the Rev.
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Hollywood
Moderator Group Joined: February-04-2004 Location: Twin Lakes, WI Status: Offline Points: 13513 |
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The Rev's birthday BASH.
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dmiracle
Senior Member Joined: July-22-2008 Location: Johns Creek, GA Status: Offline Points: 300 |
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....in his later years.
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Doug
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peter1234
Grand Poobah Joined: February-03-2008 Location: United States Status: Offline Points: 2756 |
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hey whats that guy doing to my wife with my belly
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former skylark owner now a formula but I cant let this place go
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IntelSoftApps
Senior Member Joined: April-12-2011 Location: WA Status: Offline Points: 144 |
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Dude, your boat looks like it has been sitting outside for the past 4 years with out a cover. I know many people who don't take the best care of there upholstery, but there's looks 100 times better than your crap. Yours looks like it sits outside in the cold then dries up during the day. And it shows. Your 5 year old boat looks like a piece of crap. Something that you would post for sell and no one would buy it. But hey, its your boat...
No wonder why CC said that when you sent the pics.that's probably why they didn't respond until you slammed them. They were probably thinking, "this Guy is a waste of our time. Doesn't even look like he cared for the boat". They also probably got a good laugh out of it as well... Anyways, have fun with your mastercrap, maliboo, or gayliner Wonder what resell value you will get for your boat? |
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team210
Newbie Joined: July-18-2011 Status: Offline Points: 29 |
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Just had to return 1 more time, see you all in 5 years.
The Rev |
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Gary S
Grand Poobah Joined: November-30-2006 Location: Illinois Status: Offline Points: 14096 |
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This is just one thread of where you miss 79's insight
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75 Tique
Grand Poobah Joined: August-12-2004 Location: Seven Lakes, NC Status: Offline Points: 6121 |
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As a rule the CCFans are a pretty good bunch of guys. In the 200 OB thread a week or so ago, someone said the CCfans were not as polite as they should be. Normally I am all over that opinion, and it annoys me when a CCFan gets rude and inconsiderate and resorts to name calling. There is no need for or room for that here. However, sometimes some folks just seem to ask for it. No one was unsympathetic with the 200 OB guy's problem, it was his attitude after people offered opinions/help that got him in trouble. Same with this guy, people were sympathetic to the problem until his attitude started showing through. Clearly he gets his thrills out of stirring things up, including telling half the story, just like his thread over on PN. So although it is unfortunate that sometimes good CCF members do get out of line, as a rule we are a good bunch, but every now and then, someone is going to come along that just seems to "ask for it". I can't say that I am particularly sad that the rev is going away for 5 years. Good luck to him. Sounds like he would fit in better over at PN anyway....although they didnt seem to think much of him either.
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_____________
“So, how was your weekend?” “Well, let me see…sun burn, stiff neck, screwed up back, assorted aches and pains….yup, my weekend was great, thanks for asking.” |
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JoeinNY
Grand Poobah Joined: October-19-2005 Location: United States Status: Offline Points: 5698 |
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What it is is Libel.. probably actionable since there is no truth component to the defense. Made up crap, which will show up in a google search for anyone looking to check on CC's customer service reputation before buyina a boat. They probably wont read enough to realize that the Rev is basically a Joke and therefore harm will have occured to CC. The thread aught to be deleted and the ip address and account info of the poster should be kept should CC want to take up the cause.
IMHO |
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mdvalant
Grand Poobah Joined: May-06-2009 Location: Bellevue, IA Status: Offline Points: 2059 |
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These last two posts...
+1 +1 |
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Riley
Grand Poobah Joined: January-19-2004 Location: Portland, ME Status: Offline Points: 7953 |
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When someone's first post is about bashing someone or something it's a pretty good sign they aren't on here for advice or to make friends. Good idea to delete the thread.
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