Computer trouble

     I was having trouble with my computer so I called Richard, the 11 year
     old next door whose bedroom looks like Mission Control, and asked him to
     come over.
     
     Richard clicked a couple of buttons and solved the problem.
     
     As he was walking away, I called after him, 'So, what was wrong?'
     
     He replied, 'It was an ID ten T error.'
     
     I didn't want to appear stupid, but nonetheless inquired, 'An, ID ten T
     error? What's that? In case I need to fix it again.'
     
     Richard grinned. 'Haven't you ever heard of an ID ten T error before?'
     
     'No,' I replied.
     
     'Write it down,' he said, 'and I think you'll figure it out.'
     
     So I wrote down:       I D 1 0 T
     
     I used to like the little ***************.
     

Working in the Software Customer Support industry, we find the root of many problems start somewhere between the keyboard and the chair.