Warranty Issue with New SN200

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   I think the point some people are missing is that CC and PCM are admitting there is an abnormal noise with the boat.  If they were not admitting to an issue, they wouldn't be wasting warranty claim $$  trying to resolve it.

I have worked for OEM's for the last several years, and once you open that warranty work file, it won't close until it is resolved.

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horkn Members Profile Send Private Message Find Members Posts Add to Buddy List Platinum Member Joined: September-10-2007 Location: Cedarburg, Wi Status: Offline Points: 1511	Post Options Post Reply Quote horkn Report Post Thanks(0) Quote Reply Posted: September-24-2010 at 11:03pm
	I think the point some people are missing is that CC and PCM are admitting there is an abnormal noise with the boat. If they were not admitting to an issue, they wouldn't be wasting warranty claim $$ trying to resolve it. I have worked for OEM's for the last several years, and once you open that warranty work file, it won't close until it is resolved.
	78 martinique- refloored, reinforced, stringers re glassed, re engineered interior GT40P heads Edelbrock Performer intake acme 4 blade http://img.photobucket.com/albums/v64/horkn/fish/nautique.jpg

SharkSN Members Profile Send Private Message Find Members Posts Visit Members Homepage Add to Buddy List Senior Member Joined: August-23-2010 Location: Sproat Lake Status: Offline Points: 119	Post Options Post Reply Quote SharkSN Report Post Thanks(0) Quote Reply Posted: October-01-2010 at 4:01pm
	RE: the noise...read this over at PN "It seems to depend on load with more people in the boat it seems to go away . With 1 or 2 and sometimes 3 it is there 90% ( ??) of the time." OK that 90% might be a typo. What do people in the boat do? Ballast, increase draft. Also bodies do absorb noise. I wonder what the draft is on a 200?

actman Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: August-31-2010 Status: Offline Points: 14	Post Options Post Reply Quote actman Report Post Thanks(0) Quote Reply Posted: October-15-2010 at 5:50pm
	Today my boat was towed away and a new 2011 was on order. I should receive it mid May. We came to an agreement that works out fine for both partys. For a very small amount of money in return I will have a new boat. It was very nice to have the support and help from other owners on this site. I try to help others on here as well and I will continue in the future. I just would further like to say that Nautique is very lucky to have Ron Nace as there customer service manager. He has pride in his job and showed great customer relationship tword me when dealing with my issues. I am yet to meet him but from our many phone conversations I felt he is a very honest upfront gentleman. I hope to fly down this spring, meet Ron and watch my boat come off the line.

87BFN owner Members Profile Send Private Message Find Members Posts Add to Buddy List Grand Poobah Joined: August-25-2006 Location: Ypsilanti, MI Status: Offline Points: 2194	Post Options Post Reply Quote 87BFN owner Report Post Thanks(0) Quote Reply Posted: October-15-2010 at 8:50pm
	Congrats on getting the issue resolved in a satisfactory way for both parties.
	MY 87BFN

393nautique Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: September-22-2010 Status: Offline Points: 22	Post Options Post Reply Quote 393nautique Report Post Thanks(0) Quote Reply Posted: October-15-2010 at 9:12pm
	Awesome!!!! I love hearing that there is still customer service in big business these days.

PAPA Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: October-06-2009 Location: Fremont, In Status: Offline Points: 202	Post Options Post Reply Quote PAPA Report Post Thanks(0) Quote Reply Posted: October-15-2010 at 9:26pm
	When you get your new boat be sure to use a set of those noise cancelling earmuffs that SharkSN wears. [LOL] Just kidding, great to see you have it worked out. Like Pete always says, be sure to post pictures when you get it.

hasbeenskier Members Profile Send Private Message Find Members Posts Add to Buddy List Platinum Member Joined: May-23-2005 Location: United States Status: Offline Points: 1116	Post Options Post Reply Quote hasbeenskier Report Post Thanks(0) Quote Reply Posted: October-15-2010 at 10:37pm
	Good news congrats! bj
	hasbeenskier

05 210 Members Profile Send Private Message Find Members Posts Add to Buddy List Platinum Member Joined: February-17-2006 Location: Southern Maine Status: Offline Points: 1481	Post Options Post Reply Quote 05 210 Report Post Thanks(0) Quote Reply Posted: October-16-2010 at 12:31am
	Mike
	Air Nautique 210 Team 640 hours, not 1 regret

SharkSN Members Profile Send Private Message Find Members Posts Visit Members Homepage Add to Buddy List Senior Member Joined: August-23-2010 Location: Sproat Lake Status: Offline Points: 119	Post Options Post Reply Quote SharkSN Report Post Thanks(0) Quote Reply Posted: October-21-2010 at 5:20pm
	actman's 2010 is up for sale at a dealer in Ontario, "no fault found.." According to tru-jack at PN it's $43K + 4 for the trailer. I couldn't find it in pride marine's listings - would like to see the boat. sounds like it had a nice color combo.

Warranty Issue with New SN200

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